
Table 10 — LID Primary and Secondary Messages and Custom Alarm/Alert Messages
with Troubleshooting Guides (cont)
N. ADDITIONAL TROUBLESHOOTING INFORMATION
DESCRIPTION REMEDY
At power-up, default screen does not ap-
pear. Instead, ‘‘Uploading Tables’’ mes-
sage continually appears.
Check for proper communications wiring on PSIO module. Check that the Level I communications wires are terminated to the
Level I PSIO connection.
Blank LID screen. Check red LED on LID (power supply) for proper operation. If LED is blinking, but green LEDs are not, replace LID module
(memory failure).
Scrambled LID display screens. Attach to the local PSIO bus/address on the Attach to Network Device table of the Service menu.
SMM communications failure. Check that PSIO communication plugs are connected correctly. Check SMM communication plug. Check for proper SMM power
supply. See Troubleshooting Guide on page 68. If battery was removed or battery terminals shorted, module has been erased;
replace. Check that wire strands are not crossing over to other terminal pin connections.
‘‘Communications Failure’’ highlighted
message at bottom of LID.
LID is not properly addressed to the PSIO. Make sure that the Local Device on the Attach to Network Device table is set to read
the PSIO bus/address. Check LEDs on PSIO. Is red LED operating properly? Are green LEDs blinking? See Troubleshooting
Guide on page 68. If battery was removed or battery terminals shorted, module has been erased. Replace, if necessary.
‘‘Control Test Disabled’’ message. Press the STOP softkey. The PIC must be in the OFF mode for the Control Test to operate. Clear all alarms. Check line voltage
percent on Status01 screen. The value must be within 90% to 110%. Check voltage input to SMM. Calibrate starter voltage
potentiometer for accuracy.
Slide valve solenoid will not
energize in Control Test.
Put machine into pumpdown mode or equalize the pressure. Check slide valve actuator solenoid wiring.
Pressure transducers will not
calibrate.
At 0 psi (0 kPa), simply SELECT the transducer then press ENTER softkey. Pressing the INCREASE or DECREASE softkeys
may cause calibration errors. Only use the INCREASE and DECREASE softkeys at the high pressure calibration point.
Pressure transducers are not
reading correctly.
Schrader fittings can be installed too deep. Check that the transducer can fully depress the Schrader valve depressor pin. The
top of the pin should be between .010 in. above the top of the valve body to .035 in. below the top of the valve body. Use a
Schrader fitting installation tool.
Sensor reads −40 F (−40 C). Indicates the loop is open. Check for proper connections and wire placement.
Nuisance high-pressure switch trips. Check Schrader fitting on discharge pressure switch.
Discharge isolation valve appears to be
installed backwards.
There is a small arrow on the discharge isolation valve which would normally indicate the direction of gas flow through the valve.
However, the valve is correctly installed with the arrow pointing upward. This is because the better scaling surface is on the high
pressure side which sees refrigerant pressure during shipment. During machine operation, flow through the valve will not be
restricted and damage to the valve will not be incurred. Refrigerant can be isolated in the cooler since the valve operates reliably
in either direction.
Refrigerant appears to be leaking through
machine insulation.
Gas-off of insulation glue may activate a refrigerant leak detector.
Low megger reading on motor. Liquid refrigerant will remain on bottom of motor housing. Terminal no. 3 will be submerged. May have as low as 1 to 2 megohm
readings on terminal no. 3 and corresponding terminal no. 6 only. Check for power factor correction capacitors on starter.
Machine never comes out of
UNOCCUPIED mode.
Configure time and date by selecting Time and Date from the Service menu.
Holiday Scheduling and Daylight
Savings Time is not acknowledged.
The broadcast acknowledger on the Equipment Configuration BRODEFS table must be active. Only one broadcast acknowl-
edger per communication network should be active.
Nuisance water/brine flow trips. Check that flow switch contacts are gold plated. Recommended Delta-Pro switch comes preset to make at 2 psid.
(14 kPad) It is possible to adjust this setting lower even though the specification states that 2 psid (14 kPad) is the lower limit.
Turn the calibration set screw (counter) clockwise to (decrease) increase the acting.
Shutdown on low oil pressure at
start-up.
Oil pressure created by system pressure differential. System pressure differential established by the difference between leaving
condenser water temperature and leaving chilled water temperature. Minimum differential must exist between ECDW and LCW.
Minimum ECDW at start-up is dependent on several factors (see Oil Cycle section). * Do not defeat machine control timers.
Increase ramp loading rate. Open cooling tower bypass. Decrease flow rates. Check for dirty oil filter. Later machines include
head pressure control poppet valve. Check that starter transition timer is set such that motor is up to full speed within 5 seconds.
Check economizer back-pressure valve operation, if applicable. Check hot gas bypass ball valve.
Shutdown on low discharge superheat.
(Applicable to Frame 1 and 2 machines
only.)
Excessive oil charge. Refrigerant migration into oil causes oil to rise above baffle in separator, which results in oil floodback.
Oil is lost to refrigerant circuit; cooler foams up; discharge temperature goes to zero superheat; wet discharge; diluted oil. Oil
must be heated to 35 F (19 C) above evaporator refrigerant temperature to boil off excess refrigerant. Manually reclaim oil from
refrigerant circuit. Remove excess oil. Machine will alarm or indicate low oil level if there was excess oil loss. Check refrigerant
charge.
‘‘Starter Fault’’ message. Starter Fault switch on the front of the starter (if applicable) may be faulty. This Starter Fault switch only indicates a problem
with transition. Other causes of Start Fault are ground fault, under/over voltage relays, and phase relays.
Compressor starts when starter is
reset after alarm shutdown.
When a starter trip occurs, the SMM deliberately maintains its 24-v output to the 1CR relay for up to 10 seconds in order to
determine the type of fault that has occurred.
Default screen readings are locked up
while Status01 screen readings are fine.
Reset all alarms. Default screen reading freeze when an alarm occurs.
CHILLED WATER/BRINE temperature too
high (machine running).
1. Chilled water set point set too high. Access set point on LID and verify.
2. Capacity override or excessive cooling load (machine at design capacity). Check LID status messages. Check for outside
air infiltration into conditioned space.
3. Condenser temperature too high. Check for proper flow; examine cooling tower operation; check for air or water leaks.
Check for fouled tubes.
4. Refrigerant level low. Check for leads. Add refrigerant. Trim charge.
5. Liquid bypass in waterbox. Examine division plates and gaskets for leaks.
6. Slide valve fails to close (load). Use Control Test to check operation.
7. Chilled water control point too high. Access Control Algorithm Status to check chilled water control operation.
8. Slide valve fails to close (load) fully. Be sure that the manual slide valve count is released. Check slide valve solenoids.
Check that sensor is in the proper terminals.
CHILLED WATER/BRINE temperature tool
low (machine running).
1. Chilled water set point set too high. Access set point on LID and verify.
2. Chilled water control point too low. Access Control Algorithm Status table to check chilled water control for proper resets.
3. Slide valve fails to open (unload). Be sure that manual slide valve count is released. Check chilled water sensor accuracy.
Check slide valve solenoids.
CHILLED WATER/BRINE temperature
fluctuates; slide valve hunts.
1. Deadband too narrow. Configure LID for a larger deadband.
2. Proportional band too narrow. Either INC or DEC proportional bands should be widened.
3. Defective slide valve actuator. Check through Control Test.
4. Defective temperature sensor. Check sensor accuracy.
Kilowatt reading on Status01 table does
not change during operation.
This feature is only active when the starter is provided with an optional 4-10 mA kW transducer wired to the SMM.
LEGEND
LED — Light-Emitting Diode
LID — Local Interface Device
PSIO — Processor Sensor Input/Output Module
SMM — Starter Management Module
*A field supplied, water temperature control system should be installed. The system should maintain the leaving condenser water temperature at a temperature that is
18 F (10 C) above the leaving chilled water temperature.
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