Carrier 2SF-13 Bedienungsanleitung PDF herunterladen (Seite 33)

UFM-SDN Appliance Rev 1.5

Mellanox Technologies

5 Troubleshooting

As soon as the appliance is plugged in make sure that the green power LEDs on the PS units are

on. See

“Basic Operation and Installation” on page 12 for the names and locations of the various

LEDs.

Table 9 - TroubleShooting Issues and Resolutions

# Issue Resolution

System Status LED is

RED

Unplug the appliance and call your Mellanox representative.

Power Supply Unit Status

LED is not lit or is RED

1. Check that the power cable is plugged into a working outlet.

2. Check that the power cable has a voltage within the range of 100 - 240 volts AC.

3. Remove and reinstall the power cable.

4. Remove and reinstall the power supply unit.

The Power Button w/Inte-

grated LED for the appli-

ance shuts off

1. Check that the there is adequate ventilation.

2. Make sure that there is nothing blocking the front or rear of the chassis and that the

fan modules and ventilation holes are not blocked (especially dust over the holes).

3. If you find dust blocking the holes it is recommended to clean the fan unit and

remove the dust from the front and rear panels of the appliance using a vacuum cleaner.

The link LED for the

Ethernet connector does

not come on

1. Check that both ends of the cable are connected.

2. Check that the locks on the ends are secured.

3. Make sure that the latest firmware version is installed on all of the HCA cards and

the appliance.

4. If media adapters are used, check that the all connections are good, tight, and secure.

The activity LEDs do not

come on

1. Check that UFM has been started.

The appliance is off

1. Press the Power Button w/Integrated LED,

If that does not work:

2. Unplug the appliance.

3. Wait 5 minutes.

4. Plug in the appliance, and press the Power Button w/Integrated LED.

5. If the appliance does not come on, check the power supplies.

6. If the appliance comes on, Use the UFM management software to determine the

cause of the Shutdown.

7. Check the temperature.

8. Check the Fan status.

Hard drive LED is con-

stant amber

HDD is faulty, replace according to instructions in Section 4.6.

Hard drive LED is blink-

ing amber

RAID is rebuilding, wait for this operation to complete (might take up to 48 hours).

Please refer to Section 2.1.1.4 and Section 4.6 for additional information.

The appliance is not work-

ing and is unresponsive

1. Reset the appliance.

If resetting the appliance does not work:

2. Unplug the appliance.

3. Wait 5 minutes.

4. Plug in the appliance, and press the Power Button w/Integrated LED.

5. If the appliance does not come on, check the power supplies.

6. If the appliance comes on, use the UFM management software to determine the

cause of the shutdown.

7. If the appliance continues to be unresponsive contact Mellanox Support.

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